Privacy Policy
Last updated: July 18, 2026. This Privacy Policy sets out the rules and regulations for the use of the pnuts.gg website, including any content, features, and services offered on it. The website is owned and operated by Yolloo Limited, a company registered under the laws of Belize, and having its registered office at 35 Barrack Road, 3rd Floor, Belize City, Belize. In this Policy, PNUTS, "we", "us" or "our" refers to the website operator, and "you" or "your" refers to users of our services.We are committed to protecting your personal data. This Privacy Policy is a supplement to our Terms of Use and should be read together with them. By accessing and using this website, you accept and agree to the terms of this Policy.
1. Information We Collect
Personal Data means any information that can identify you directly or in combination with other data. This includes but is not limited to your email, phone number, full name, date of birth, nickname, and financial details such as wallet and payment information.We may collect:
Data provided by you (e.g., during registration, gameplay, or customer support contact)
Identity verification data (e.g., ID, selfie, payment method ownership documents)
Device and session information (e.g., IP, browser, OS, screen resolution)
Usage data (e.g., case openings, XP level, bonus use, referral code, logins, bugs)
Social profile data (e.g., Steam, Discord, Google, Telegram info if used to log in)
Transaction history and payment method2. Why We Collect, Hold and Use Your Data
We use your data to:
Provide access to our website and services
Authenticate and verify users, including for age and fraud checks
Improve, personalize, and secure the platform
Maintain service quality and technical stability
Fulfill legal and regulatory obligations
Deliver tailored communication, notifications, and promotions
Conduct internal analysis, statistics, and A/B testing
Handle support requests and disputes
Manage contests, giveaways, and loyalty rewards
3. KYC Verification
We may request KYC documentation to confirm identity, ensure compliance, and prevent fraud. This may include full name, address, date of birth, government-issued ID, selfie verification, proof of payment method, and documents supporting the origin of funds.KYC may be conducted using third-party providers.
4. International Transfers
Your data may be stored or processed outside your jurisdiction, including in the EU or CIS. We implement appropriate safeguards such as SCCs and DPA agreements to ensure a high level of data protection.
5. Data Sharing
We do not sell your data. We may share it:
With service providers under strict confidentiality obligations
With regulatory or legal authorities upon lawful request
With partners for service provision and infrastructure maintenance
Publicly (e.g., in chat or leaderboard when you participate)
We restrict access to data based on the principle of least privilege.6. Data Retention
We retain your data only as long as necessary for the purposes described. You may request deletion via support. We may retain certain data for legal or security reasons even after deletion of your account.
7. Your Rights
Depending on your location, you may have the right to:
Access your data
Request rectification or deletion
Object to or restrict processing
Withdraw consent
Data portability
Opt-out of marketing
Opt-out of profiling and automated decision-making
To exercise these rights, contact [email protected]
8. Cookies & Tracking Technologies
We use cookies and similar technologies to keep you logged in, remember your preferences (such as language), secure the platform, analyze traffic, and measure the performance of features and promotions. Essential cookies are required for the site to function; analytics and preference cookies can be controlled through your browser settings. Disabling certain cookies may limit functionality such as staying signed in.
9. Security Measures
We implement technical, organizational, and legal measures to protect your data:
Encrypted transmission and storage
Access controls and login protection
Monitoring and fraud prevention systems
Account access is protected with your credentials. Keep them confidential.10. Children's Privacy
PNUTS is strictly for adults (18+ or the legal age in your jurisdiction). We do not knowingly collect data from minors. If we learn that a minor has registered, we will close the account and delete the associated personal data. If you believe a minor is using the platform, contact [email protected]. 11. Data Breach Notification
We maintain procedures to detect, investigate, and respond to personal-data breaches. Where a breach is likely to result in a risk to your rights, we will notify the relevant supervisory authority and, where required, affected users without undue delay.
12. Automated Decision-Making
We may use automated systems for fraud detection, anti-money-laundering checks, bonus-abuse prevention, and risk scoring. These systems can flag activity for manual review or restrict an account. You have the right to request human review of a decision that significantly affects you by contacting [email protected]. 13. Third-Party Links & Services
The platform may link to or integrate third-party services (for example login providers, payment processors, or KYC vendors). Their handling of your data is governed by their own privacy policies, and we are not responsible for third-party practices.
14. Contact
If you have any questions or wish to exercise your rights, please contact:
Email: [email protected]